8qr Platform Privacy Notice
This page describes what we collect when our members use 8qr and how we keep that data protected. Our 8qr platform asks for personal information during account registration, identity verification, and payment processing. We handle this information according to applicable data protection practices and keep our members' data secure through encryption and restricted access.
Our 8qr privacy policy explains which data we collect, how we use it, who we share it with, and what rights our members have. We do not sell our members' personal information to advertisers or data brokers. We collect data only for purposes directly related to operating our platform—account management, payment processing, fraud prevention, and compliance with applicable law.
Our 8qr commitment to privacy means our members can understand exactly what information we hold and how we protect it. Our members can access their data at any time through their account dashboard, and our support team can provide detailed information about our data handling practices during business hours.
What Data We Collect on Our 8qr Platform
When our members register an 8qr account, we collect their full name, date of birth, email address, phone number, and residential address. We use this information to create and manage our members' account, verify their identity, and comply with anti-money-laundering regulations.
Our 8qr platform also collects payment information when our members deposit funds. Our members select a payment method such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer via mobile banking, local payment, online payment, or e-wallet. We store a record of our members' payment methods so they can fund their account conveniently in future sessions. We do not store full payment card numbers or bank account details—instead, we store only a secure token that identifies our members' authorized payment method.
Our 8qr platform collects information about our members' account activity. This includes login history, game sessions, deposits and withdrawals, session duration, and betting amounts. We maintain audit logs of all account transactions so we can investigate disputes and detect fraud. Our members can review their transaction history through their account dashboard at any time.
How We Use Our Members' Data
Our 8qr platform uses our members' personal data to operate our service, verify their identity, process their deposits and withdrawals, and comply with applicable law. We use our members' email address to send account notifications, such as login alerts, withdrawal confirmations, and security updates. Our members can control which notifications they receive through their account settings.
Our 8qr platform uses our members' data to detect and prevent fraud. We analyze transaction patterns, payment sources, and account activity to identify unusual behavior that may indicate unauthorized access or fraudulent use. If we detect suspicious activity, we may request additional verification from our members or suspend their account pending investigation.
Our 8qr platform maintains transaction records to investigate disputes and answer questions about our members' accounts. Our members can contact our support team to request detailed information about any transaction, deposit, or withdrawal. Our support team provides this information during business hours, typically within one business day.
Third-Party Data Processors
Our 8qr platform works with third-party service providers to process payments and verify identities. Our payment processors handle our members' payment information securely and do not share it with external parties. Our identity verification partners use our members' government-issued ID photographs only to confirm their identity and do not store these documents after verification is complete.
Our 8qr platform may share our members' data with law enforcement or government agencies if required by applicable law. We do not voluntarily share our members' data with external parties except where legally required. We require any third-party processor to sign data protection agreements that require them to protect our members' information with the same level of security we use internally.
Data Retention and Deletion
Our 8qr platform retains our members' account data as long as their account remains active. If our members close their account, we retain their transaction records and identity verification documents for a minimum period required by applicable anti-money-laundering law, typically several years. We do not delete historical transaction data while our members' account may still have pending disputes or withdrawals.
Our members can request deletion of their account at any time through our support team. Upon account closure, we stop collecting new data and mark our members' account as inactive. We continue to retain historical records as required by law, but we do not use closed accounts for marketing or analysis purposes.
Cookies and Tracking Technology
Our 8qr platform uses cookies to manage our members' login sessions and remember their account preferences. Our members' browser stores these cookies so they remain logged into their 8qr account during their visit. Our members can disable cookies through their browser settings, but doing so may prevent them from accessing their account.
Our 8qr platform does not use cookies to track our members' activity outside our platform or to build advertising profiles. We use cookies only for internal platform functionality—session management, security, and remembering our members' language preference. Our members can clear their cookies at any time without affecting their account balance or transaction history.
Our 8qr Data Protection Practices
We at 8qr encrypt all data in transit using SSL (Secure Sockets Layer) technology. When our members log in, deposit funds, or request withdrawals, their communication with our servers is encrypted so that unauthorized parties cannot intercept their information. Our members can verify that their connection is secure by checking for the padlock icon in their browser address bar.
Our 8qr platform stores our members' data in secure facilities with restricted access. Only authorized staff members can access our members' personal information, and we monitor all access attempts. Our staff members undergo security training and are required to sign confidentiality agreements. We maintain detailed audit logs of who accesses our members' data and when.
Our 8qr platform implements additional security measures to protect our members' accounts. Our members can enable two-factor authentication to require a verification code in addition to their password when they log in. We provide password reset functionality so our members can regain access to their account if they forget their password. Our support team can help our members recover their account if they suspect unauthorized access.
Your Rights on 8qr
Our members have the right to access their personal data at any time. Our 8qr support team can provide our members with a complete record of information we hold about them, including personal details, payment methods, and transaction history. Our members can request this information through their account dashboard or by contacting our support team during business hours.
Our members can request corrections to their personal data if they believe any information is inaccurate. Our 8qr platform allows our members to update their email address, phone number, and residential address through their account settings. If our members need assistance correcting other information, our support team can help during business hours.
Our members can request deletion of their account and associated data subject to applicable legal requirements. We retain transaction records and identity verification documents as required by anti-money-laundering law, typically for several years. Our members can contact our support team to discuss data deletion requests.
Jurisdiction and Service Area
Our 8qr platform is available to members across Jakarta, Surabaya, Bandung, Medan, and Semarang where applicable law permits. Our members are responsible for verifying that their use of 8qr complies with their own jurisdiction's law. We do not operate in jurisdictions where online gaming or sportsbook activity is prohibited.
Our 8qr platform operates according to applicable data protection practices in supported jurisdictions. We maintain consistent privacy standards across all our members regardless of their location. Our members' data may be processed in different locations, but we encrypt all data in transit and maintain the same security standards everywhere.
Our 8qr privacy notice may be updated from time to time to reflect changes in our operations or legal requirements. We notify our members of material changes to our privacy practices by email. Our members' continued use of 8qr following notification indicates acceptance of updated privacy practices. Our members can contact our support team if they have questions about any changes to our privacy policy.